Shipping and Payment:
Our products are 100% authentic which come from high store direct. It is direct sale, so after receiving your order and payment we will ship most in-stock items. We use a secure courier service to make sure your order reach you safe and sound. A signature is always required on delivery, so you can order with confidence.
Our site is your choice for online shopping convenience from the brands you trust. We offer two shipping options for international orders. Most orders would be shipped by EMS or US Postal ,it is free and will reach your hand in 7 to 9 business days. If you want a more fast shipping, you could choose shipped by Fedex, DHL, TNT and UPS, which will reach your hand in 2 to 4 business days. Business days are Monday - Friday excluding holidays, and on very rare occasions when we cannot, we will let you know.
We made sure that we have paid all tax and duties etc. in advance and you also have paid enough delivery charge. If express company or Customer office need you pay for them again, we believe the they have made a mistake. So please pay for them firstly to get your items, then please send us a email with a photo of the invoice to tell us how much you have paid. After that, we will refund you the same payment to make up for your loss.
Returns, Exchange and Refund:
We hope that you are happy with your products. If you are not happy with your selection, we will offer a comprehensive return and exchange policy to you. Before you want to return goods, please notify us with your order number by email firstly before you send anything back. And we will give you more details about how to make a return or exchange, where should you send your return or exchange.
If you are dissatisfied with your order when you receive them, you can send your item back to us, we will exchange for you or will be refunded with a deduction of a restocking fee, which is a 15% of items original purchase price within 30 days of the original shipment date. Products must be unused and in the same condition in which you received them. And also please pay attention that when returning products not because of quality problems or our mistakes, any costs associated with the return of items by you to us are your responsibility, including costs of sending exchanged and we resend items to you.
Unfortunately, we are unable to accept cancellations for products that have already been shipped and our Return Policy will apply in that case. So please choose carefully when placing your order.
Thanks for your understanding and cooperation.